Lost property: who to contact in Korea
Start with where you lost the item. Incheon terminal items go to the terminal office; items on a plane, airport bus or airport railway go to that operator. For Seoul Metro, contact the center for the line. Search registered items through the official police portal.
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SourcesBefore you choose
- Incheon T1: B1, 032-741-3110 / 032-741-3114, lostnfound@biz.airport.kr. T2: public area 2F, one-stop service office, 032-741-8988 / 032-741-8989, lostnfound2@biz.airport.kr. Both open daily 07:00–21:30. For in-flight, bus or rail items, contact the airline or transport operator instead.
- Seoul Metro centers open weekdays 09:00–18:00, closed weekends and public holidays. Lines 1/2: City Hall, 02-6110-1122; 3/4: Chungmuro, 02-6110-3344; 5/8: Wangsimni, 02-6311-6765,8; 6/7: Taereung (Taereungipgu), 02-6311-6766,7. Line 9 only Eonju–Veterans Hospital: Sports Complex, 02-2656-0787. The comma shorthand is the source’s notation; confirm additional numbers on the official page.
- Open Police Civil Service 24 for registered lost property, or contact the relevant office if the site does not open. KoreaPocket has not searched its records. Describe the item, loss location and time to the operator, and confirm identification and collection arrangements before traveling.
Questions before you go
- How long does Incheon keep items?
- The airport states six months of legal storage followed by a three-month finder acquisition period before state disposal. Foreign passports transfer to the embassy after one month; phones, tablets and smartwatches transfer to the mobile-phone lost-property center after one month (1566-4300). Confirm where the item is now with the airport. Sources: Incheon Airport · Lost and found
- Can Seoul Metro send an item to me?
- Ask the center about its paid delivery option: under 2 kg ₩5,000; 2 to under 10 kg ₩6,000; 10 to under 20 kg ₩7,000. The page gives no price for 20 kg or more. High-value items go straight to police; opened or perishable food may be discarded the same day. Recovery and free return are not guaranteed. Sources: Seoul Metro · Lost-property centers
Sources
- Incheon Airport · Lost and found
- Seoul Metro · Lost-property centers
- Police Civil Service 24 · Lost property
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